100 句海外重要客户来访接待必备商务英语短句,速来收藏!
想轻松应对重要客户来访接待?说客英语【商务英语在线学习】栏目精心整理 100 句超实用商务英语短句!内容全面覆盖接待前准备、迎接、引导、交流、餐饮巧妙安排以及送别等各个环节:
一、接待前准备
1、确认来访信息
• I'm calling to confirm the details of your visit. 我打电话来确认您来访的细节。
• Could you please double - check the arrival time and date? 您能再确认一下到达的时间和日期吗?
• How many people will be in your party? 你们一行有多少人?
2、安排接待人员
• We've assigned a dedicated team to receive you. 我们已安排专门团队接待您。
• Our senior manager will be there to greet you personally. 我们的高级经理会亲自迎接您。
• I'll be one of the receptionists on that day. 那天我会是接待人员之一。
3、准备接待物资
• We've prepared welcome gifts for each of you. 我们为每位都准备了欢迎礼物。
• The meeting materials are all set and ready. 会议资料都已准备就绪。
• We've got enough name badges for everyone. 我们为每个人都准备了足够的姓名牌。
4、布置场地
• The conference room has been arranged according to your requirements. 会议室已按您的要求布置好了。
• We've set up the display area to showcase our products. 我们已布置好展示区来展示我们的产品。
• The seating in the reception area is well - organized. 接待区的座位已安排妥当。
二、迎接客户
1、机场迎接
• Welcome to our city! 欢迎来到我们的城市!
• It's a great pleasure to meet you here. 很高兴在这里见到您。
• I hope your flight was comfortable. 希望您的航班很舒适。
2、公司迎接
• Welcome to our company! 欢迎来到我们公司!
• We've been looking forward to your visit. 我们一直期待着您的来访。
• On behalf of our company, I extend a warm welcome to you. 我代表我们公司向您表示热烈欢迎。
三、引导客户
1、引导至会议室
• This way, please. Follow me to the conference room. 请这边走,跟我到会议室。
• The conference room is just upstairs. 会议室就在楼上。
• Let me show you the way to the meeting room. 我带您去会议室。
2、引导参观公司
• Now, let's take a tour of our company. 现在,让我们参观一下我们公司。
• This is our production department. 这是我们的生产部门。
• Over here is our R & D center. 这边是我们的研发中心。
四、交流环节
1、开场介绍
• Allow me to introduce our team members. 允许我介绍一下我们团队成员。
• Let me give you a brief overview of our company. 让我给您简要介绍一下我们公司。
• I'm glad to have this opportunity to share our latest achievements with you. 很高兴有机会和您分享我们最新的成果。
2、询问需求与意见
• Would you like to have a rest before we start the meeting? 会议开始前您想休息一下吗?
• Do you have any specific topics you'd like to discuss today? 您今天有特别想讨论的话题吗?
• Could you share your opinions on our new product? 您能谈谈对我们新产品的看法吗?
3、回应客户问题
• That's a great question. Let me explain it in detail. 这是个很好的问题。让我详细解释一下。
• I understand your concern. We're working on a solution. 我理解您的担忧。我们正在制定解决方案。
• Regarding this issue, we have a clear policy. 关于这个问题,我们有明确的政策。
4、表达合作意愿
• We're very interested in establishing a long - term cooperation with you. 我们非常有兴趣与您建立长期合作关系。
• We believe that a partnership with you will be mutually beneficial. 我们相信与您合作将实现互利共赢。
• Let's explore more possibilities for cooperation. 让我们探索更多合作的可能性。
五、餐饮安排
1、邀请用餐
• Would you like to have lunch with us? 您愿意和我们一起吃午饭吗?
• We've booked a nice restaurant for dinner. 我们已经为晚餐订了一家不错的餐厅。
• It's our honor to invite you to a business dinner. 很荣幸邀请您参加商务晚宴。
2、询问饮食偏好
• Do you have any dietary restrictions or preferences? 您有什么饮食禁忌或偏好吗?
• Are you allergic to any specific foods? 您对某些特定食物过敏吗?
• Would you prefer Chinese cuisine or Western cuisine? 您更喜欢中餐还是西餐?
3、用餐交流
• The food here is very delicious. Please help yourself. 这里的食物很美味。请随意享用。
• Let's raise our glasses to a successful cooperation. 让我们举杯,祝合作成功。
• I hope you're enjoying the meal. 我希望您吃得开心。
六、休息与娱乐安排
1、安排休息
• After the meeting, you can have a good rest in the guest room. 会议结束后,您可以在客房好好休息一下。
• We've prepared a comfortable lounge for you to relax. 我们为您准备了一个舒适的休息室供您放松。
• Take your time to rest. We'll continue later. 您慢慢休息,我们稍后再继续。
2、安排娱乐活动
• We've planned a city tour for you tomorrow. 我们为您安排了明天的城市游览。
• Would you like to watch a local performance tonight? 您今晚想观看一场当地表演吗?
• We can arrange a golf game for you if you're interested. 如果您感兴趣,我们可以为您安排一场高尔夫球赛。
七、送别客户
1、表达感谢
• Thank you so much for your visit. 非常感谢您来访。
• We really appreciate your time and valuable suggestions. 我们非常感激您的时间和宝贵建议。
• It's been a great pleasure having you here. 很高兴您能来这里。
2、安排送行
• We'll arrange a car to send you to the airport. 我们会安排车送您去机场。
• Our driver will be waiting for you at the hotel lobby at the appointed time. 我们的司机将在约定时间在酒店大堂等您。
• Please let us know if you need any further assistance on your way back. 回程中如果您有任何需要帮助的地方,请告诉我们。
3、期待再次合作
• We hope to see you again soon. 我们希望很快能再见到您。
• Looking forward to our next cooperation. 期待我们下次合作。
• We'll keep in touch and explore more business opportunities together. 我们会保持联系,一起探索更多商业机会。
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